Lion's Mail: How to Fix the Toolbar

mail_icon
Ah, Lion. It's almost as if someone is trying to make our Macs harder to use. Here's one example: the default setting for Lion's Mail app has the toolbar displaying icons only. Problem is, some of the icons are new, and we don't know what they do. Solution: set the toolbar to show the icons and their labels. So much better, and so easy to do.

Here's what the toolbar looks like in Lion's Mail, by default:
default_mail_toolbar_lion

Yeah, I know you can figure out most of these, but it's not supposed to be a puzzle.

It would be better if the toolbar looked more like this:
fixed_mail_toolbar_lion

So let's do it.

1. Select "Customize Toolbar..." from the View menu.
2. At bottom left corner, change "Show Icon Only" to "Show Icon and Text."
3. Click "Done" (bottom right).

That's it! So much better. And so easy to do.

You can always go back to Customize Toolbar... and make other changes, including adding and deleting buttons such as "Add To Address Book" and "Smaller Bigger." And, if you get really good at things and you want that quarter-inch of vertical screen space back, you can change back to "icon only" or even to "text only." Nice to know you have choices.

Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.

Lion Update 10.7.1: Big Improvement

lion_10_7_1

Today Apple released its first update to Mac OS X Lion: 10.7.1. You can read a little about it on Apple's site. If you're on Lion already, this update is a must. Here, 10.7.1 runs in glorious silence, quite a difference from my Mac's "roaring" (get it? Lion? Roaring?) fans under the initial 10.7.0. That's a big plus.

It's likely that Apple was working on this update even before Lion's initial availability, which means that much of 10.7.1's improvements is stuff that Apple already knew about. And that means that bugs that were found after Lion's release could still be present-- but I'd expect a lot of them to be fixed in 10.7.2.

If you're on 10.7, Step One is be absolutely positive that you have a current backup. You can go to Time Machine's menu and tell it to "Back Up Now" (that's what I did). Step Two is get 10.7.1 via Software Update under the Apple menu. Step Three is restart, which the Installer will insist upon. You might get some disk activity and fan noise immediately after the restart, but it ought to go away in time. You can restart again after that and from then on it ought to be smooth sailing.

You can probably tell that I am not keen on Lion. I prefer Snow Leopard for several reasons, some of which I will write about someday soon. But, if you're already on Lion, you'll be happier after installing the 10.7.1 update. Just be sure you have that backup, just in case.

Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.

How to Bring Back "Search For" in Lion's Finder Sidebar

here's a tip
You have questions, we have answers. It's a match made in Heaven. Today's question:

"What happened to "Search For" in the Finder sidebar? I liked being able to use this occasionally and don't understand why it was dropped. Is there any way to get it back? Thanks. Sincerely, Anonymous."

What a great question, with a double-duty answer. With one blog post we can solve a problem for Lion users while simultaneously introducing Snow Leopard users to something they might not know about. I can't wait.

Here's a refresher, for those of you wondering what Anonymous is talking about. The Finder in Snow Leopard has something in its Sidebar that Lion doesn't have, and I've bordered it here in red.
mod_search_for_01
By default, without you doing anything, Snow Leopard has this nifty "Search For" section, and when you click one of the items in that section the Finder shows all of the files that match. Here, I clicked "All Images" and Snow Leopard's Finder is showing 9,997 image files, from all over my hard disk.

You will also notice the "Today," "Yesterday," and "Past Week" items. Click them to find all of the files that have changed for the given timeframe. If you've ever forgotten what you named a document, but you know you worked on it yesterday, clicking on "Yesterday" in the Search For section will help you find it.

You can see that this "Search For" stuff could be handy. But Lion doesn't have it. Here's a look at the Sidebar in Lion's Finder-- no "Search For" to be found.
mod_search_for_02
It's just not there. What a drag.

The good news is you can put it back with just a little work on your part. The really good news is that you can do even better than the standard Search For section (and that goes for you non-Lion users-- what you'll learn here will work for you in Snow Leopard and "regular" Leopard too).

Here's how you do it.

First, click on the Desktop, or the Finder icon in the Dock, or on a Finder window-- the point being that Step One is to be sure the Finder is the active program. Not sure? Look up by the Apple menu. If the next thing to the right says "Finder" you're ready to go. If not, click the Desktop (or the Finder icon in the Dock, or on a Finder window) and make it so.

Next, go to the File menu and choose Find. You're going to find something.
mod_search_for_03
In this case, we're going to find every image on the hard disk-- that is, we want "Kind" to be "Image." Here's what the top of the Find box looks like. (Note the Save button. We're going to save our Find criteria when we're done.)

mod_search_for_04

Click where it says "Any" and change it to Image. You will get another little menu next to that menu, where you could, if you wanted to, choose to only find JPEG or PNG or whatever. Leave it set to "All." Then click the Save button.
mod_search_for_05mod_search_for_06
What you're doing here is saving the Find requests. Give it a good name and be sure the Add to Sidebar box is checked. Don't worry about where to save your search-- Apple takes care of that part for you. See the picture below.

mod_search_for_07

Now have a look at your Finder's Sidebar. Your saved search will be there. It won't have a red arrow pointing to it like mine does here but it will be there.

mod_search_for_08

Nice going. Now try another one! Go to File, come down to Find, and let's make one that says "Last modified date is yesterday." Here's how it looks:

mod_search_for_09

Save that one with a good name... then do one more for "Last modified date is today" and you're well on your way to recreating the complete "Search For" section that Apple left out of Lion.

Here's how Lion's Finder Sidebar looks on my Mac after adding the three saved searches we did here (and I have clicked on the All Images search so you can see what it does).
mod_search_for_10
You can really go to town with this technique, searching and saving and displaying your saved searches in the Sidebar as much as you want to.

Here's the kicker: you can do all of the above in Snow Leopard (and Leopard) too! Of course, you don't have to do it, because Apple's put All Images, and Today, and Yesterday in the Sidebar already-- but you can do so many other things using this technique! Search for every document that has the word "Barbeque" in it! Find every image that was modified within the last 30 days! Find every PDF whose size is greater than 5 megabytes! The sky's the limit. Do your Find, click the Save button, give it a good name-- and from then on, any time you click the saved search in the Sidebar, it's as if you manually did a Find the hard way.

If you're wondering whether these saved searches are "live", the answer is YES. You're saving the search criteria, not the search results. Every time you click a saved search in the Sidebar it does the search all over again. It's always fresh.

Here are a couple of bonus nifty things that you should know about.
  • Technically, what you're doing here is making "Smart Folders." That's what Apple calls them.
  • You will see similar "Smart" items in iPhoto ("Smart Albums") and in iTunes ("Smart Playlists").
  • You can drag your Smart Folders upward in the Sidebar but only if you click on the little gear icon (not on the name).
  • You can control-click a Smart Folder and "Show Search Criteria" if you want to make adjustments, or even just to remember what your Smart Folder does.
  • You can Command-drag a Smart Folder out of the Sidebar if you want to get rid of it. However, this does not really delete the Smart Folder. It just gets it out of the Sidebar.
Gee that was fun. Thanks for the question, Anonymous!

Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.

Good Stuff in Mac OS X Lion

lion
Even though Mac OS X Lion has kept a lot of us busy looking for work-arounds and otherwise solving problems, it also has some nice touches which bear pointing out. Here are a few that I especially like.

1. Finder: New Folder with Selection. Select some files, then choose File/New Folder with Selection (n Items) and it does what it says it says it will do. (The "n" is the number of items selected.)

Screen Shot 2011-08-09 at 6.33.01 PM

BETTER: control-click on one of the selected items and choose New Folder with Selection (n Items). There it is, right at the top.

Screen Shot 2011-08-09 at 6.33.34 PM
Either way, you get a folder called "New Folder With Items" and it is ready for you to rename (no need to click it, just type the new name).

Screen Shot 2011-08-09 at 6.34.07 PM
You've probably done something like this in iTunes (New Playlist from Selection). Now you can do it in the Finder.

iCal: double-click an event to edit it. Doesn't sound like such a big deal, but in 10.6.8 you double-click the event, then you click the Edit button. Lion's iCal eliminates the extra step. Thank you, Lion! You don't need a picture for this, just try it.

Mail: Favorites Bar. Drag your favorite mailboxes ("folders" to you and me) to the Favorites Bar for quick access, then hide the mailbox list so you have more room for mail. Go from this three-column view....
Screen Shot 2011-08-09 at 6.55.42 PMto this two-column view, leaving more room for the stuff you really need (that is, the mail that you are reading).
Screen Shot 2011-08-09 at 6.55.56 PMThe important parts are highlighted in red (the Favorites Bar) and yellow (the Show/Hide button, which shows and hides the third pane of the Mail window).

If the Favorites Bar is not showing in Mail, choose "Show Favorites Bar" from the View menu. Note: you can file a message by dragging it onto an item in the Favorites Bar. Very nice.

I hope to find more stuff I like in Lion. If and when I do, I will let you know.


Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.

How to Fix Lion's Finder Preferences

here's a tip
My first look at Lion's Finder was a mix of "that looks familiar" and "holy cow, what happened here?". Some of Lion's Finder looked like Snow Leopard's, but some of it didn't. Turns out that some of the stuff that didn't is the result of some questionable default choices (by Apple), and since it's easy to change things, I did. Here's how.

First, I didn't like the way Apple made Finder windows look. It felt like something was missing. Have a look.

lion_finder_no_slider
In fact, something was missing: the slider to change the size of the icons, and the information about how much room was left on the disk-- along with the rest of the bottom of the window frame. One quick trip to the View menu and I'd turned on the Status Bar, leaving me with windows looking like this:

lion_finder_status_bar
That's better. Now I can use the slider at bottom right to make the icons larger, and now I can see how much room is on the disk (and the number of items in the window).

After using the slider, the thumbnails are large enough to be useful.

lion_finder_big_icons
Note: of course you could change the size of the icons by going to View/Show View Options (or, Command-J, thanks for reminding me Dave), but that's a bit of extra work. Just show the Status Bar and be done with it-- you'll have the slider right there all the time, for all Finder windows. One change and you're done.

Bonus: with the Status Bar showing you have something else to click on when you want to move the window.

I say turn the Status Bar on and leave it on. I also say turn on the Path Bar (in the Finder's View menu) and leave it on too-- that way, you'll know "the path" to the window you're looking at. For example, with the Path Bar on, I can see that the folder I'm looking at ("texas flowers") is in the Pictures folder, on the disk called "cboyce." I find that incredibly handy. You can double-click any item in the Path Bar and you'll jump straight there. That's even more incredibly handy.
Screen Shot 2011-08-05 at 10.00.47 PM
The next thing that Apple turns off by default in the Lion Finder is our old friend the scroll bar. You can get the scroll bar back-- go to Apple/System Preferences.../General and look for "Show scroll bars:" and then click "Always."
Screen Shot 2011-08-05 at 10.08.43 PM
(The scroll bars in Lion are a little thin for my taste, and there aren't any arrows to click on at the ends of the scroll bars-- something I really hope Apple changes its mind on soon. For now, no scroll arrows, none at all. Ugh.)

While you're in there, try changing the size of icons in the Finder's "Sidebar." Here's what it looks like with the Sidebar icon size set to "Large." (No, you can't change the color-- it's going to be shades of gray for the Sidebar in Lion, not that I see that as an advantage.)
Screen Shot 2011-08-05 at 10.14.26 PM
Personally, I like my Sidebar icons "Medium."

You might want to come back and change your settings here someday down the road so remember where they are (and I agree that it's weird that some of the Finder's preferences are handled by selecting "Preferences..." from the Finder menu, while others are handled by going to System Preferences/General).

By the way, there's no little "lozenge" at the top right of Finder windows to toggle the toolbar and sidebar on and off. Instead, you have to go to the View menu and "Hide Toolbar" or "Show Toolbar." Why hiding the Toolbar also hides the Sidebar, I don't know. And there is no preference for putting the lozenge back on. I would just leave the Toolbar (and Sidebar) showing all the time. At least you know how to hide it if you want to.

But wait-- there's more!
What's wrong with this picture?

Screen Shot 2011-08-05 at 10.02.52 PM

What's wrong is they forgot to show my hard drive on the desktop (or, rather, Apple's default setting is to NOT show hard disks on the Desktop). That's fixable: choose Preferences from the Finder menu and check the box for "Hard disks." Here's a picture of how it looks right out of the box-- I ended up checking all of the first four boxes. Why not. I can turn them off later I suppose.
Screen Shot 2011-08-05 at 10.01.47 PM
And that's about it. I have my scroll bars back, I have my icon-resize slider back, I have my hard disk back. I miss seeing color in the Finder's Sidebar but I'll have to live with that for now. Truth is, I think Lion's Finder is a little bit lost, to make a bad joke. The way I see it, Apple "fixed something that wasn't broken." For now, I'm managing, but I'm hoping for some minor changes in a future Software Update.

Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.

Grab Bag: Your Lion Questions, My Lion Answers

A lot of people come to the Boyce Blog via Google, and I get a report of what exactly they were looking for. Lately, I've had a lot of visits from Google searches for "Lion won't work with Microsoft Word", but that's hardly the only one. I thought I'd wade through the last few days of reports and give the people what they're looking for. If I don't answer YOUR question send me an email. The ones I'm answering here are the ones that have been "Googled" multiple times. Funny they seem to all be about Lion.

Google search: "How to run Palm desktop on OS Lion"
Boyce Blog answer: You don't. Very sorry. Palm Desktop is a PowerPC application, and like every other PowerPC application, will not run under Mac OS Lion. The most recent system that can run PowerPC applications is Mac OS X 10.6.8 (Snow Leopard). There is no way around it: Palm Desktop will NOT run if your Mac is on Lion. Don't expect Palm to put out a new version-- they won't.

If you are using Palm Desktop and contemplating a move to Lion, export your Palm Desktop data before you install Lion. Export your Contacts as vCards, then import into Apple's Address Book. Export your Calendar as vCal, then import into iCal. If you have already made your move to Lion contact me privately and we can talk about your next step.

Google search: "Lion won't open Microsoft Word" (very popular search)
Boyce Blog answer: It will if you are using Office 2008 or Office 2011. Microsoft says that they will support both versions with priority being given to the 2011 version. You will not be able to use any part of Office 2004, or, Office X because they are PowerPC applications, and as you now now, PowerPC applications will not run in Mac OS Lion. If you are already on Lion, get Office 2011. Here's a link to Microsoft Office 2011 on Amazon, where you will save at least $20 over the suggested retail price.

UPDATE: you can download Microsoft Office 2011 (Home and Student Family Pack-- 3 Installs, or Home and Business-- 2 installs) from the Amazon Mac App Store via this link. Sorry, they don't have the single-installation versions available for download but if you need it now, you need it now.

Google search: "Can't open FileMaker with Lion"
Boyce Blog answer: Once again, probably a case of a PowerPC application. FileMaker 10 and 11 will work, but only version 11 will be upgraded to be fully compatible. At this writing, 11.0v3 is the latest version and it has a couple of small issues. A free upgrade from any version of FileMaker 11 to 11.0v4 will come in August, according to FileMaker. If you have FileMaker 9 or 10, upgrade to 11 via this link. If you have 8.5 or older (or no FileMaker at all) you will have to buy the full version. Here's the link for that. You'll save $20-$30 off FileMaker's price.

Note: FileMaker documents have not changed formats since version 7. So, your old FileMaker documents (databases) will open up just fine with FileMaker 11. It's the older program that is the problem. Your data is just fine.

Google search: "Are there any programs that will not work on Lion"
Boyce Blog answer: Maybe one or two... Actually, many. One more time: PowerPC applications will not run in Lion, period. They won't even start up. Other apps will start, but not quite work right. There's a pretty good list of what does and does not work at www.roaringapps.com.

You can find out rather quickly which of your applications are guaranteed to NOT work by following these steps:

1. Apple Menu/About This Mac
2. Click "More Info..." and wait for System Profiler to launch
3. Scroll down to "Applications" and click on it
4. Make the window wider, then click on "Kind" to sort by Kind. Anything that says "PowerPC" in the Kind column will not work. (Anything that says "Classic" in the Kind column won't work either-- they didn't work in 10.6 or 10.5 either)

Here's a picture, with the important stuff in yellow. "Intel" is OK. PowerPC is not OK. Do this before you install Lion please.
Screen shot 2011-07-30 at 11.35.15 PM
Google search: "big slowdown after installing lion"
Boyce Blog answer: There's a BIG slowdown after installing Lion, but it's temporary. The slowdown is caused by Lion's Spotlight feature as it has to re-index your entire hard drive. This can take some hours (mine took overnight) and your Mac's fans will run full-blast during this process as it is very CPU-intensive (and therefore very heat-inducing). Just let it happen. It's normal, it's expected, and it's temporary. (When you're done, take advantage of Spotlight's great searching powers-- top right corner of the screen.)

That takes care of our top five searches from the past couple of days. Remember, if you have a question and you can't find an answer, send me an email and I'll see what I can do. Do a little Google-ing first though. Who knows, the answer might turn out to be another page of this site!

Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.

Breakfast with the Lion

I installed Mac OS X Lion onto my MacBook last night. Once installed, Spotlight began indexing my hard drive, and that's a pretty intensive process that really slows everything down (except for the fans inside the MacBook, which were going full-speed). Considering the "About 10 hours remaining" in the following dialog box...
spotlight_index
...I thought it would be better to leave it alone, have dessert, go to bed, and try it again in the morning. With breakfast. Which is what I did. Here's how it went.

coffee_cup_smallLet's Get Started
The first thing I noticed about Lion is how clumsy I am with it, especially with the scroll bars and window resizing. This is going to take some getting used to. I will probably have something to say about the new Finder, and it will probably not be totally positive, because my first impression with Lion's Finder is it's not as good as Snow Leopard's Finder. Quite a disappointment.

captaincrunchMain Course
The Apple apps all seem to work just fine, as you would expect. Mail upgraded my old Mail and it's better than the old mail. iChat works. Safari works. Address Book works but I like the old one better. Spotlight works but needs configuring (somebody, remind me to write about that). Pages and Numbers '09 work (but man is it weird to see Pages say "saving" when I quit without saving! That's Lion for you.)

Third-party apps, including Microsoft Word 2011, Microsoft Excel 2011, and Microsoft PowerPoint 2011, seem to work fine. I launched them all, made a new document with them all, and printed from them all. Nothing fancy, and of course I can't test every feature in every program so there may be something that does not work. But, at least for the basics,
Office 2011 seems to work.

Office 2008 (Word, Excel, and PowerPoint) open and print. AutoUpdate DOES work (choose "Check for Updates" from the Help menu of any of those three apps). Microsoft's AutoUpdate used to be PowerPC code, and it is probably hanging around in your Applications folder, a mistake by Microsoft's installer-- it looks like this, and it won't work in Lion:
AutoUpdate(when you see it in Lion it will have a circle and a slash through it).

The version of AutoUpdate that works looks like this:
autoupdate2and it lives in a totally different place (see below).

Screen shot 2011-07-23 at 10.48.25 AM
You don't need to know where it lives, but you do need to know that it works. So, basically, if you have Office 2008 installed already, you're probably good to go. If you're only up to Office 2004 (which definitely does not work), you should probably buy Office 2011 (amazon link). Note: contrary to what I thought I knew a few days ago, Office 2008 can be installed under Lion. I tested that first-hand here. I had my doubts about the installer but I was able to install Office 2008 on my Lionized MacBook without any trouble.

Outlook 2011 works (part of Office 2011 if you pay for the Business version). Entourage 2008, which you really ought to ditch anyway (Microsoft did-- that's why they ship Office 2011 with Outlook instead), doesn't work very well for me. In fact, it won't do anything other than launch and crash. Your mileage may vary but if I'm having trouble, who's to say you won't too?

FileMaker Pro 11 seems to work, more or less. It isn't as fast as it was in Snow Leopard but that may be due to increased RAM requirements. Look at these screenshots of FileMaker Pro 11's opening screen-- the first, under Snow Leopard, the second, under Lion. Seems to be having some problems.
Screen shot 2011-07-23 at 11.01.31 AMScreen Shot 2011-07-23 at 11.01.18 AM
Wow.

Other issues in FileMaker include an inability to export files in Excel's "xls" format (requires Rosetta, which is not available in Lion). This is not such a big deal because you can export to the "xlsx" format (the newer one) without Rosetta. However, if you have a FileMaker database with scripts that call on the xls export step you are going to have some work to do changing things over.

If you use Evernote, which I do, you will be sorry to hear that as of this writing
Evernote's Safari Web Clipping button does not work. They know about it, and they're fixing it.

Fujitsu's ScanSnap scanner works, hallelujah. This is the greatest time-saver and desk-cleaner-upper ever... scans both sides of a sheet of paper in seconds, one-button operation, and if you couple it with Evernote you can search for items by their content! No more worrying about naming things perfectly or filing them perfectly. Very handy, and I'm thrilled that this works fine in Lion.

coffee_cup_smallI Think I Will Have a Second Cup, Thank You
Lion is more or less working here. Apple will probably have an update of their own soon-- my advice would be to wait for that first Apple update, at the very least, before installing. Most likely Apple already had a list of things they wanted to fix but they couldn't wait forever to get Lion out the door. Let them get that first update out before you make your move.

UPDATE: Here is Microsoft's official statement about Office 2008 and 2011 and Lion. According to them, everything more or less works, and updates are on the way-- for Office 2011 first, then for Office 2008. (I like how they say that such and such action "may" result in a crash. I think I would bet on it.)

Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.

A Brief Lion Update

At this very moment I am backing up my MacBook in preparation for a Lion install. I want to be able to go back to 10.6.8 in a hurry if I have to, so what I've done is purchase an internal hard 500 GB hard drive (same size as the drive in my MacBook), stick it into my NexStar Hard Drive Dock, and using Super Duper make a complete clone of the MacBook's internal drive. Once that's done, I'll take the old drive out, put the new drive in, and then (with the original drive safely stashed away) I will begin the Lion upgrade. If something goes terribly wrong I can take the Lionized hard drive out, put my 10.6.8 hard drive back in, and I'll be back in business. Whether I have trouble or not I'll make another post here relating my initial Lion experience, hopefully by midnight tonight.

In the meantime, if you're looking for an excellent review of Lion, read
John Siracusa's lengthy Lion write-up. Yes, it's long, but it's worth it. Mr. Siracusa has written a detailed review of every Mac OS X version and they are always excellent reading. In fact, it's Mr. Siracusa's reviews that keep me from feeling the need to write one myself. Everything's covered, and long as it is, it's very readable. He even tells you which parts to skip.

If you don't want to read John Siracusa's 18 pages on Lion, try
Robert Mohns' Lion review over at Macintouch.com. This is also great stuff, just not as detailed and without Siracusa's legendary deadpan humor. There are plenty of other reviews to be found but these two are the best.

If you're looking for a master list of what works with Lion and what doesn't, you're just like me. There really isn't an official list. There is a nice bit of collective work, relying on reader contributions, over at
RoaringApps.com, but it is hardly complete and certainly not official. However, it's the best there is as of this writing and a useful place to start. Note that some of the reports at RoaringApps were posted in the months leading up to Lion's release so it's possible that the final "shipping" version of Lion took care of some of the issues seen there. (How weird it feels to write about Lion "shipping," when it comes to us over the internet, with no box or cellophane or truck or plane-- or ship. We are living in a modern world.)

That's it for now. Gotta wait for that backup to finish.

UPDATE: Lion is up and running on my MacBook. The backup took longer than I thought it would and so did the installation of Lion. And, with Spotlight re-indexing the drive (apparently it has to do this), the fan is going full-blast and the machine is sluggish. I expect the machine to feel speedy again when Spotlight is finished.

So far, I've done VERY brief tests of Microsoft Word (from both Office 2008 and 2011), and they both seem to work. The AutoUpdater worked in 2008-- that piece of Office 2008 had itself been updated, and placed in a new location, leaving behind the older, PPC version of Microsoft AutoUpdate. The older one won't work but it doesn't matter-- the new one will. And if you have kept your Office 2008 installation up to date, you will already have the new Microsoft AutoUpdate.

There are some neat new features in Lion and we'll start covering those soon. The focus for now is on compatibility, so if you have a question about a particular app,
let me know and I'll see if I can test it for you.

UPDATE 2 (7-25-2011): Microsoft Office 2008's main problem with Lion is in the Microsoft Setup Assistant. It will not run properly under Lion. So, if you already have Office 2008, you have a chance of it working in Lion, especially if you don't use Entourage. If you try to install Office 2008 after you put Lion on, you'll have problems. It just won't work. Office 2011 is then your only hope (available via Amazon here).

Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.

Don't Rush to Install Lion (Mac OS X 10.7)

Pasted Graphic
We all like new stuff. With Apple's new Mac OS X 10.7 (Lion) coming out tomorrow and for only $29.99 it's oh-so-tempting to download it as soon as possible. But I wouldn't do that if I were you. You might end up with a better operating system, but you might also end up with a printer that doesn't print, a scanner that doesn't scan, installers that don't install, and programs that won't launch.

Your best course of action is to wait. While you're waiting, do your homework: find out whether your printer will work with 10.7, and whether your scanner will work with 10.7, and whether your programs will work with 10.7. I would guess that they might not.

Here is a partial list of software that I know you will have trouble with after installing Mac OS X Lion.
  • Microsoft Office 2004
  • Quicken (any version except for "Quicken Essentials")
  • FileMaker Pro 7 or earlier (those versions won't run at all-- later versions have issues too)
  • Palm Desktop
  • Adobe Creative Suite CS2 or earlier (Photoshop CS2, Illustrator CS2, InDesign CS2, etc.)
  • AppleWorks
In some cases, solutions exist but they all cost money. For example, you can upgrade to Adobe Creative Suite 5.5 , upgrade to Microsoft Office 2011 (get the Business Edition if you want Outlook), upgrade to FileMaker Pro (but don't rush out to do that-- I would not bet on the current version working on Day One)). In other cases, there is no upgrade to be had-- not for Quicken, not for Palm Desktop, not for AppleWorks. In those cases, you'd be looking for another program to use. You'd better think about exporting the data from those applications before you install 10.7-- if you can't launch, you can't export.

UPDATE: you can download Microsoft Office 2011 (Home and Student Family Pack-- 3 Installs, or Home and Business-- 2 installs) from the Amazon Mac App Store via this link. Sorry, they don't have the single-installation versions available for download but if you need it now, you need it now.

I am sure that in time most (but not all) of the incompatibilities created by Lion will be dealt with. The key phrase is "in time." Don't expect everything to work right away. My advice: wait. Let someone else find out that stuff doesn't work. Give developers time to gather bug reports and put out some updates. Make your move to Lion after that.

When you do decide to go to Lion, please make sure that you have a backup. If things go wrong it would be nice to be able to go back to 10.6.8.

UPDATE 2: the people at RoaringApps.com are compiling an extensive Lion compatibility table. See it at http://roaringapps.com/apps:table. Notable on the list: Microsoft Office 2004 (does not work), Microsoft Office 2008 (tested, has some problems), Microsoft Office 2011 (tested, has some problems). What a great time to switch to Apple's iWork. Here's a link to a good deal on it at Amazon.

Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.

How to Compress a PDF on a Mac, Including in Lion

here's a tip
Sometimes you have a PDF that you want to compress, usually because you want to email it and you know it's too big to send. Here's an easy way to do it, and it uses Apple's Preview program, something that comes with every Mac. (If Acrobat opens when you double-click a PDF, try Control-clicking on a PDF's icon and then choosing "Preview.")

Here's the Get Info box for the Keynote '09 Manual (you know: click on the icon once, then File/Get Info). You can see the size (boxed in red): 13.8 megabytes. That's too big to email, so you need to compress it. Turns out it's really easy to do.
Screen shot 2011-07-13 at 6.51.34 PM
Get your document open in Preview, then choose Save As... from Preview's File menu.

UPDATE: In Mac OS X Lion, Preview's File menu doesn't have a Save As... command! It does have an Export... command, and that's what you'll choose in Lion. Everything else is the same.

You'll get this box:
Screen shot 2011-07-13 at 6.50.38 PM
(If you don't see a box this big, click the triangle (boxed in blue here) to expand it.) Notice the "Quartz Filter: Reduce File Size" (boxed in red). You have to choose that. Ordinarily, it says "Quartz Filter: None." Change it to say "Quartz Filter: Reduce File Size." Below: the other choices, in case you're interested. I don't think I've ever used any of them. Experiment if you'd like but for our purposes here, use "Reduce File Size."
Screen shot 2011-07-13 at 6.50.33 PM
You should give your reduced-size PDF a new name before clicking "Save" because you will want to be able to compare the reduced one to the original. You don't want to over-write the original. At least I don't think you do.

In this example, I got info on the reduced-size PDF and looky how much smaller it is:

Screen shot 2011-07-13 at 6.51.40 PM
The reduced-size version is less than 25% as big as the original. That's great. This one, we can email.

Of course, before emailing it we want to check the quality. Here are some screen shots showing you the original and the reduced-size versions (look in the title bars-- the smaller one says "smaller").
Screen shot 2011-07-13 at 6.52.44 PMScreen shot 2011-07-13 at 6.52.38 PM

Screen shot 2011-07-13 at 6.53.12 PM
Screen shot 2011-07-13 at 6.53.14 PM
Virtually identical. However, compression is not always so neat and clean. In some cases the quality will not be very good after being compressed. But, a lot of times it will be, and since Preview is right there on your Mac already, it is certainly worth a try.

Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.

Quicken for Mac Incompatible with Lion

Mac OS X 10.7, otherwise known as "Lion", is coming soon. If you are on 10.6.8 you'll be able to download it in a few weeks for $29. It might be better if you don't, because you might not be able to use some of the software you're used to using. Such as Quicken.

Yes, Quicken. After all these years (five of them), Quicken is still not Intel-native. Instead, it's written for the older PowerPC chip (PPC). Apple provides software called Rosetta which translates PPC programs into something the Intel Macs can use, but it slows everything down and while it's available in every version of Mac OS X from 10.0 to 10.6, Apple is leaving it out of Lion. What it means is you will not be able to use Quicken on a Mac running Lion.

You can read all about it here, straight from Quicken's support web site.

It's easy to get mad at Intuit (Quicken's publisher) and say they should have built an Intel-native Quicken by now (five years after Apple announced the switch to Intel chips). In fact, it's so easy that a lot of people have gotten mad and said that already. I wouldn't bother. Intuit has a very poor track record when it comes to listening to customer feedback regarding their Macintosh products and I would not expect them to change their tune now.

If you're already using "Quicken Essentials" you'll be OK-- Quicken Essentials is Intel-native. But, most people use the "real" Quicken, because Quicken does more than Quicken Essentials does. Essentials can't pay bills online, and it can't track investment activity (though it does show you how much each investment is worth). The reports aren't as good in Essentials either.

Intuit will sell you a copy of Quicken Essentials, which WILL run on Lion, for $24.99 (half-off) if you use this link. If you're using Quicken 2006, or 2007 on a Mac, and you really want to run Lion, spend the money and get a copy of Essentials and see how you like it-- BEFORE installing Lion. (If you're using an older version of Quicken you will have to upgrade to Quicken 2006 at least before moving to Essentials. That will complicate things. Thanks Intuit!)

QuickBooks is a different story. QuickBooks might work with Lion (at least it's Intel-native, so there's hope). With Quicken, there's no hope. Actually, there is a tiny bit of hope: Intuit might try buying or licensing Rosetta and folding it into Quicken itself. I don't think they'll be able to do that, but if they do it would be a slick solution. Better, of course, would be for Intuit to hire more Mac programmers and have them build an Intel-native version of Quicken. Even better would have been to start this effort a few years ago.

There are plenty of other programs that won't work in Lion too. Anything that it written for the PowerPC chip simply won't work. Easy way to find out whether your programs are PPC or not: open the Applications folder, click once on an application, then Command-I to Get Info. Look toward the top of the Get Info window. You want it to say "Kind: Application (Intel)." See below.

Screen shot 2011-07-07 at 10.10.40 PM
Note: just because it's an Intel application doesn't mean it will work just fine in Lion. There could be some issues, but at least we have a chance.

If you see something like the following, you're sunk. This application will not ever work on Lion.
Screen shot 2011-07-07 at 10.11.56 PM
(What a coincidence. We were just talking about Quicken!)

You can do this on a one-by-one basis, which is fine, or you can do it all at once. To do it all at once, go to the Apple menu and choose "About This Mac..." and then click the "More Info..." button. That will bring up the System Profiler, and in there you can click on Applications and see what kind of app each item is. See below.
Screen shot 2011-07-07 at 10.21.26 PM
Just remember: PowerPC apps will not work on Lion. Intel apps might, and it's likely that most of them will (maybe after an update or two). Classic apps won't work on Lion either, in case you were wondering.

This looks to be a somewhat messy transitional time in the Mac world. Some software is going to be left behind. Some people are going to stick with 10.6 as long as they can in order to keep using their older software. If you're thinking of buying a Mac in the next few months and you have some PPC applications it might make sense to buy a Mac before Lion comes out, so it will have 10.6 installed and therefore, Rosetta. Eventually you won't have a choice, but right now you do. Do some legwork now and figure out whether you're going to have issues with Lion so when the time comes you'll be ready.

Written by
Support The Boyce Blog by starting your Amazon shopping here.
Shortcut to Amazon's Mac page-- desktops, laptops, software, accessories.