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with Managed Service from Christian Boyce
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I am very pleased to introduce our new Managed Service plans-- with several advantages for you:
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| When you choose a Managed Service plan you're choosing the best Apple-centric training and technical support you can get anywhere, and our best value. You'll get a discount on all services, and you'll enjoy the benefits of Remote Support-- including screen-sharing, in which I control your Mac's screen (with your permission) for training or trouble-shooting purposes, no matter where you are in the world. (If you travel with a laptop you know how helpful that can be!) | |
| We offer three levels of Managed Service: |
| GOLD | SILVER | BRONZE | |
| Monthly fee* | $495 | $119 | $19.95 |
| Guaranteed rate** (all services: training, troubleshooting, etc.) |
$99/hour (34% discount) First five hours included in monthly fee |
$119/hour (20% discount) First hour included in monthly fee |
$139/hour (7% discount) |
| Remote Service setup | no charge | no charge | no charge |
| Monthly Remote Tuneups*** included in plan | Two machines ($80 value) |
One machine ($40 value) |
One machine ($40 value) |
| Monthly Remote Tuneups (per additional machine) |
$19.95 | $19.95 | $19.95 |
| All work performed by Christian Boyce? | YES | YES | YES |
| * | All Managed Service plans have a one-year term. Your hours roll over from month to month-- they never expire. |
| ** | Billing increment is one minute, never rounded up. |
| *** | Remote Tuneups include system updates, disk maintenance, cache cleaning, and UNIX repair routines. |
A Managed Service plan saves you money, reduces your wait time, keeps your machines running their fastest, and minimizes paperwork. You'll get the same productivity-enhancing training, high-quality technical support, personal attention, and extreme professionalism you've come to expect from me-- you'll just get it sooner, and it will cost you less. I look forward to having you as a Managed Service customer. |
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| "We've been a customer of Christian Boyce for years. A Managed Service plan (Gold level) was the perfect fit for us. We're saving money, getting amazing tech support and, with the Remote Service connection, our down time is nearly zero." -- Tom Nevermann, President, The Moving Doctor Inc. |
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| "With Remote Service, I can get the help I need in an instant, and I'm quickly back to my project. It is so much easier than making an appointment for a visit here in person and it is very efficient and convenient. I don't even have to comb my hair! It's a great concept." -- Sondra R, a very satisfied customer since 1995 |
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| Ready to sign up? Email Dee and she'll take care of you. Still have questions? Email Dee or me, or call us in the office (310-452-3720). |
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